Return Policy

 We are committed to your complete satisfaction. You may return   your goods within fourteen days from the date merchandise were received. You   must contact us before sending the items back. All items sent back to us must be   in their original condition, with all tags   attached. 


          Exchanges are only allowed when   merchandise is defective or damaged upon receipt and we will accept exchanges   within 14 days of the original order dispatch date. Email us first to get a   return authorization and return address from us or your return will not be   accepted. All items can only be exchanged for replacement at the equal   price.

          1. A Return Address must be obtained from customer service to receive   a refund. Order number must be written on the outside of the packaging. If order   number is not visible or provided, package may get lost or returned back to   you

          2. On the packing slip, circle the item(s) being returned. Please   indicate reason for return.

          3. Pack merchandise securely. If you do not have   the original packing slip, please include the following information with your   return: bill-to name, address and phone number; ship-to name, address and phone   number; order number; reason for return.

          4. For your protection, we suggest   all returns be sent back to us through a traceable postal service. We will not   be responsible for loss or damage of return shipments.

          5. Please be noted   customer is responsible for shipping charges of the whole exchange   process.

          Order Cancellation:

          Should you wish to cancel your   order, you must email us immediately. 20% cancellation fee applies. Majority of   orders are dispatched within 1-2 days from the order date. Shipped orders cannot   be cancelled.